Enacting the Last Mile: Experiences of Smart Contracts in Courier Deliveries

Published
Partner
Edinburgh University
Author
Ella Tallyn e.a.
Resource
BLING publication
Reading Level
Mid
Readiness criterium
Business Need

Summary

Smart contract systems could change the nature of last-mile deliv- ery for the better through enhanced precision, coordination and accountability. However, technological complexity poses a challenge for end-users participating in the design process.